Privacy Policy
This Privacy Policy explains how Light Story handles personal data on flooroakdesign.courses in connection with product photography services for small brands, local retailers, and independent makers. It applies to inquiries, bookings, studio sessions in Göyçay, private gallery use, editing, and file delivery.
This introduction outlines how the policy is organized and where to find key information.
How We Use Data
We use personal data to respond to inquiries, review product counts and usage needs, prepare quotes, coordinate product delivery, confirm shot lists and sample setups, produce and edit images, provide private gallery access, deliver files, manage payments, maintain records, and communicate about service updates or policy changes. We may also use data to protect the website, prevent misuse, and meet legal or accounting obligations.
Sharing With Service Providers
We may share personal data with payment processors, hosting providers, email or form service providers, gallery and file-delivery tools, and other operational vendors that help us run the studio. These parties are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.
Legal Disclosures
We may disclose personal data when required to comply with law, respond to lawful requests, protect our rights, investigate fraud or misuse, or support the establishment, exercise, or defense of legal claims. We may also share information where necessary to complete a transaction or enforce agreed service terms.
Data We Collect
We may process contact details, inquiry content, booking information, product and shot-list details, reference materials, session preferences, payment-related records, gallery access activity, and communications related to editing, approval, and file delivery. Where needed for studio operations, we may also process technical data such as device, browser, and log information.
How We Collect Data
We collect personal data when a customer submits a contact form, sends an email, calls for a consultation, books an appointment, shares product details or reference images, approves a shot list or sample setup, reviews a proof gallery, or completes payment arrangements. Some technical data is generated automatically when the website or gallery tools are used.
Types of Cookies
We may use essential cookies to support site navigation, form submission, and secure access to private galleries. We may also use preference cookies to remember basic settings and functional cookies to support booking or gallery workflows. If analytics cookies are used, they are intended to help us understand general site performance and improve reliability.
Cookie Controls
We use standard browser and device controls to manage cookie preferences where available. Users can usually block or delete cookies through their browser settings, and may also choose to limit non-essential cookies if the site provides that option. Essential cookies may still be needed for basic site operation and secure gallery access.
Your Rights
Subject to applicable law, individuals may request access to their data, correction of inaccurate information, deletion where retention is not required, or restriction of certain processing. They may also object to processing based on legitimate interests where that ground is used. Some requests may be limited by recordkeeping, security, or contractual needs.
How to Make a Request
To make a privacy request, provide enough information to identify the relevant booking, inquiry, or gallery record and describe the request clearly. We may ask for additional details to verify identity or confirm authority before responding. If a request cannot be fully granted, we will explain the reason where required by law.
Data Retention
We retain personal data for the period needed to manage inquiries, complete bookings, deliver edited files, maintain business records, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where practical, subject to any retention needed for dispute handling or compliance.
Policy Changes
If we make material changes, we will update the policy text on this page and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.